Frequently Asked Questions

Q. How do I donate my furniture and support my favorite charity?

A. You may donate your home furnishings and decor items – after they have been approved. You will  receive an in-kind tax receipt. When the item sells a share of the proceeds will be sent to your designated charity. Click on “How to Donate” link for additional detailed information.

Q. What does consignment really mean?

A. Consignment means that an owner of an item(the consignor) gives that item to an agent to hold and then sell. The agent, Divine Consign, never takes title to the item; ownership is passed to the purchaser.

Q. What is the first step?

A. Bring in or e-mail a picture of the item to Divine Consign. Our managers will decide if we can sell the item based our experience with our customers’ preferences, current styles and condition. Please see the link “How to Consign” for detailed information.

Q. How is the price determined?

A. Divine Consign appraisers will set a fair price determined by age of item, original price, condition and demand. You will receive a call on items priced over $25 letting you know our price. A well-priced item should sell in about 30 – 60 days.

Q. Does my item have to be in perfect condition?

A. Home furnishings must be clean with little to no signs of wear, chips, cracks, missing or broken parts. Please vacuum and dust items. We understand that the home decor and furniture items are not brand new. We cannot accept items that smell of smoke or pets.

Q. How much will I receive from the sale.

A. Divine Consign and the consignor will split the sale price 50/50. Checks are cut twice a month.  You will receive a call when you have a check ready to pick up.  In order to keep our costs down, we ask that you pick up your check.  If it makes more sense, you may give us self-addressed stamped envelopes and we will mail your checks.

Q. Do you discount items that aren’t selling?

A. Items that have not sold in 30 days will be reduced by 15%, if not sold in 60 days another 15% reduction is applied.  If items remain after 90 days, you will receive a letter from us listing items not sold.  You can choose to pick  up your items or donate to Divine Consign and receive an in-kind tax receipt.

Q. What if I don’t want my item back?

A. If you choose donate your item(s) or fail to pick them up within 90 days after consignment begins, the item becomes property of Divine Consign. You will receive a tax donation receipt.

Q. How do I get my heavy items to the store?

A. We  cannot move or load heavy or bulky furniture.  Bring your friends or neighbors. We have several independent movers that we can recommend. Their business cards are on display in the store or give us a call.  360-695-6443

 

Q. What home furnishing do you take?

A. Couches and love seats,  dining room sets, bedroom dressers and chest of drawers, night stands and end tables, kitchen tables and chairs, leather sofas, chairs, ottomans , barrister bookcases, decorative accessories such as candle sticks, office furniture, wall decor,  lamps, framed and matted artwork, mirrors, desks, and coat trees.

Q. What items don’t you take?

A. Mattresses or box springs, beds or headboards, baby furniture, pots, pans or kitchenware, books, appliances, pianos, sewing machines, waterbeds, sporting or gym equipment, metal framed posters or photographs, kitchen or dining tables without the chairs, unframed artwork, large commercial office furniture, lamps without shades and electronics. NO armories or entertainment centers of any kind.

Q. What about antiques?

A. We accept a limited number of antiques items determined by style, demand, and condition.

For answers to other questions – call 360-695-6443.